Responsible gambling

At Coquitlam Casino, we prioritize our players' well-being above all else. We recognize that responsible gaming is an essential aspect of a safe and enjoyable online casino experience.

Self-Exclusion Tools

Coquitlam Casino offers self-exclusion options for customers who feel the need to take a break from gaming or seek help managing their behavior. Self-excluded accounts will be blocked, and players will not receive marketing communications during this time.

Temporary Self-Exclusion: 6 months, 1 year
Long-Term Self-Exclusion: Permanent exclusion from all online gaming services

Deposit Limits

Coquitlam Casino allows players to set daily, weekly, or monthly deposit limits. This helps prevent excessive spending and ensures that our customers maintain control over their finances.

Time-Out Options

Players can opt for temporary time-outs, allowing them to take a break from gaming without permanently closing their account.

Daily Time-Outs: 24-hour cooling-off period
Weekly Time-Outs: 7-day cooling-off period

Responsible Gaming Tools

Coquitlam Casino provides access to the following responsible gaming tools:

Deposit Limits
Time-Out Options
Self-Exclusion Features
Link to Support Organizations

We have established partnerships with various organizations that specialize in problem gambling resources and support.

Problem Gambling Resources:

Gamblers Anonymous (GA)
Problem Gambling Help Line
National Council on Problem Gambling

Our goal at Coquitlam Casino is to create a safe environment where players can enjoy online gaming responsibly. We encourage all customers who feel the need for assistance with their gaming habits to explore our self-exclusion and responsible gaming tools.

Please note that Coquitlam Casino is committed to complying with applicable laws, regulations, and industry standards regarding problem gambling prevention, support, and education.

Additional Information:

All accounts must be registered in a province where online gaming is legal.
Players can only access the website using IP addresses from permitted regions.